Shipping policy

Shipping & Returns Policy

Order Processing: All orders are processed within 1-3 business days after payment is confirmed. Processing times may be slightly longer during peak seasons or holidays.

Shipping Times: Since the store operates on a dropshipping model, shipping times may vary depending on the supplier's location and the destination country.

·        United States & Canada: 7-10 business days

·        Europe: 10-12 business days

·        Australia & New Zealand: 10-14 business days

·        Rest of the World: 15-14 business days

These are estimated timeframes and may be affected by customs, postal delays, or other unforeseen circumstances.

Tracking Your Order: Once your order has shipped, you will receive an email with a tracking number. Please allow 5-7 business days for tracking updates to appear.

Multiple Items in One Order: Items may be shipped separately, so you may receive more than one package on different days.

Customs and Import Taxes: Buyers are responsible for any customs duties, import taxes, or additional charges that may apply once the package reaches their country.

Wrong Address Disclaimer: Buyers are responsible for ensuring the shipping address is correct. Address changes may not be possible after processing.

Lost or Delayed Packages: If a package is significantly delayed or appears lost, please contact us and we will do our best to help.

Questions? Please contact us at 

nurotech.info@gmail.com